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Frequently Asked Questions

Why aren't all sweepstakes listed in your directory?
We use a strict selection process before adding new sweepstakes to our site. We only list real, legitimate sweepstakes with genuine prizes and a real chance of winning. Not every sweepstake on the internet passes our quality check — so you can trust that what you see here is worth entering.
How do I report an expired or broken sweepstake?
Use the Report an Error link on any sweepstake detail page, or start a live chat above. We review and update listings daily — reports are usually addressed within 24 hours.
How do I reset my password?
Visit the Reset Password page and enter your email address. You will receive a link to create a new password. If you signed up via Facebook or Google, use that provider's login button instead — passwords are not set for social logins.
Can I delete my account?
Yes. To delete your account and all associated data, contact us via live chat or send us a message on social media. We will process your request promptly in line with our Privacy Policy.
How do I submit a sweepstake to be listed?
Publishers and sponsors can submit sweepstakes via our Publisher Submit page. All submissions are reviewed by our team before going live. We do not charge a fee for basic listings.
How do I advertise on WinPrizesOnline?
Visit our Advertise with Us page for information on advertising options, sponsorships, and our audience demographics.
Why did I receive a notification that I may have won a sweepstake?
WinPrizesOnline is a directory — we list sweepstakes, we do not run them. Winner notifications come directly from the sweepstake's sponsor, not from us. If you are unsure whether a win notification is legitimate, always verify via the official sweepstake website and never provide payment information to claim a prize.
What browsers and devices work best with WinPrizesOnline?
WinPrizesOnline is optimized for all modern browsers (Chrome, Firefox, Safari, Edge) on desktop and mobile. For the best experience, keep your browser up to date. Internet Explorer is not supported.